IT Support Services Mansfield

Based in Mansfield we offer a range of IT support services to small businesses and charities. From ad-hoc call when you need us to proactive fully manged support, we can offer the right level of service to your company. 

With technology and IT systems now being linked into all areas of your business having unreliable systems can have a major impact on business. That is why it is important to have an IT support provider you can trust to manage and grow your business IT Systems. At Connect Network Services we pride ourselves on helping our customers solve their IT problems and improve staff productivity.

Business IT Support Services

Managed IT support

Our fully managed IT support service is for businesses that rely on their IT systems for their day-to-day operations and want to reduce staff downtime due to IT issues. We tailor the offering to each business to ensure we provide the best level of service at the best price for your business, and we don’t tie you into long contracts. 

Our Managed IT support service provides many benefits over ad-hoc support including:

·       Predictable monthly cost

·       Improved system reliability

·       Increased security of systems

·       Unlimited remote support

·       Priority support over Ad-hoc customers

Ad-hoc it support

Our ad-hoc support option is ideal for small businesses that have low support needs. You only call when you need additional help. We also provide a range of add on services that are included in our managed support packages including:

·       Device monitoring

·       Antivirus

·       Windows update management

support for Internal it teams

If you already have your own IT team, we can provide additional support services to help them out. This can be just providing cover for holidays, outsourced help desk or server management or help completing project work. Other services we can provide include:

·       Device monitoring – Windows and Mac client devices, Windows and Linux servers and network devices.

·       Windows patch management for clients and servers

·       Network audits and reviews

·       Automated device maintenance 

To find out how we can support your business please book your free consultation below.